Local banks and credit unions are experiencing an increase in fraudulent activity. Some of their customers are receiving phony text messages and telephone calls claiming to be from their bank. Caller identification even appears as though it is from their institution’s phone number. Please note that the Bank of Millbrook will never ask for your personal or account information via a text message, telephone call, or email. Please contact us immediately at (845) 677-5321 if you are ever in doubt about a text message, telephone phone call, or email claiming to be from the Bank of Millbrook.

Logo for Bank of Millbrook (845) 677.5321

Security & Privacy

Your privacy is very important to us.

The following privacy policy explains how we use and protect the information about our customers. We ask that you read it carefully.

Click here to download our Privacy Disclosure

What you need to know first

We, our and us, when used in this notice, refer to the Bank of Millbrook. The words “you” and “your” refer to the following:

Banking customers who have a continuing relationship by purchasing or holding financial products or services with the Bank of Millbrook including:

  • Deposit account
  • Loan account
  • Credit card account
  • Safe deposit box
  • Former customers

We will inform you about any sources from which we collect information about you, and what measures we take to secure that information.

Definition of Terms

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term “information” to mean nonpublic personal information as defined in this section.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

A unaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an ” other party .”

Important Information About Procedures for Opening a New Account

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens and account.

What this means for you: When you open an account, we will ask for your name, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.

Types of Information We Collect

We collect information about you from the following sources:

  1. Information you give us on applications or other forms.
  2. Information about your transactions with us.
  3. Information about your transactions with other parties.
  4. Information from a consumer reporting agency.

Information We Disclose About You

We do NOT disclose any information about you to anyone, except as required by law.

Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.

The confidentiality, security and integrity of your information

We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards to protect this information.

Information About Former Customers

We maintain the same policy about information regarding former customers as we do about current customers.

Newsworthy

Learn More