Local banks and credit unions are experiencing an increase in fraudulent activity. Some of their customers are receiving phony text messages and telephone calls claiming to be from their bank. Caller identification even appears as though it is from their institution’s phone number. Please note that the Bank of Millbrook will never ask for your personal or account information via a text message, telephone call, or email. Please contact us immediately at (845) 677-5321 if you are ever in doubt about a text message, telephone phone call, or email claiming to be from the Bank of Millbrook.

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Customer Service

We are here to assist you.

The Bank of Millbrook prides itself in superlative customer service.

Contact a representative at any of our four branches and they will provide you with the answers and guidance you need for your financial wellbeing.

Customer Service at Bank of Millbrook

We are committed to superior customer service and are always happy to help you through whatever means is easiest for you.

If you require customer assistance during hours of operation, please feel free to contact your local branch.

After hours and weekends, please use our automated telephone banking system at  845-677-5959.

If you have lost or misplaced your Bank of Millbrook Visa Debit Card, please call Jack Henry Hot Card Center at 866-546-8273.

You can also access your account information at any time through our online banking program, Netteller.

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